A faculty thrives on collaboration, but how do you ensure that colleagues truly feel heard? Tom Breugelmans, Dean of the Faculty of Applied Engineering (FTI), found inspiration on the radio: a daily check-in as a way to connect. Meeting every morning wasn’t feasible, but the idea stuck. The result? Voluntary one-on-one coffee moments between the dean and the FTI ZAP members, arranged by appointment. Now, years later, the initiative is a proven success.